The hybrid ecosystem for trusted, on‑demand services

uSource unifies a real-time services Hub with an enterprise-grade operational environment, connecting buyers, providers, and businesses to match, transact, and complete work in one trusted network.

The uSource effect

+
50
%
Improved Service Efficiency
-
20
%
Operation Expenses Reduction
+
10
%
Increased Billable Service Revenue

uSource is a hybrid digital ecosystem transforming how services are delivered, managed, and scaled. We combine an enterprise-grade operational environment with a real-time service marketplace—creating a unified network where people, professionals, and businesses connect to get things done.

We believe service should be accessible, transparent, and powered by trust. From local providers to global enterprises, uSource connects every participant in one ecosystem designed for scale, performance, and reliability.

Meet our founder

Alexander Melgar is a visionary entrepreneur with a passion for innovation in the facility maintenance and service industries. With over two decades of experience, he has built and led high-performing organizations, streamlining operations, reducing costs, and driving significant growth.

As CEO of Ambassador Services, Alexander spearheaded a 157% revenue increase while maintaining a 92% customer retention rate. Frustrated by the lack of efficient technology for service businesses, he founded uSource—a platform designed to simplify workflows, enhance communication, and empower companies to scale.

Named one of Houston's Most Admired CEOs in 2022 and one of Magnate View's Top 5 Changemakers Defining the Future of Innovation in 2024, Alexander is committed to mentoring entrepreneurs, fostering strategic thinking, and creating solutions that transform industries. With uSource, he continues to push the boundaries of innovation, helping businesses operate smarter and grow faster.

Alexander Melgar
CEO & Founder

"The future isn't
something we wait for.
It's something we build"
- Alexander Melgar

Our Story

Alexander went from a janitor to growing a National Facility Maintenance company that has grown to over 900 employees. From his successes he has had the honor in consulting multiple facility maintenance companies to improve their strategy, leadership, and procedures.

  • Why uSource was created?
    Alexander created uSource to provide other CEOs in the Facility Maintenance space with the tools he wished he had when he was growing his business. As he scaled and used multiple platforms, he noticed limitations were placed on him and his business. The two main issues:
  • Limited Visibility
    "When you go from 5 employees to 200 to 500, every layer requires a different level of visibility, control, delegation and leadership" - Alexander Melgar.
  • Difficult Adoption

uSource was created to connect 2 industries, Property Managers & Service Providers, into one platform for Facility Maintenance Leaders, to manage their business intuitive tools, scale profitably, and most importantly love using it for its simplicity.

"Most platforms would be so complicated I would need to have someone specialized for this platform, tough to scale that way. Not to mention they wanted me to be in a contract, pay a lot upfront, or buy brackets regardless if I used them or not. That wasn't profitable or scaleable for us" - Alexander Melgar.

He knew the difference between successful and unsuccessful businesses was access to information, strategic decisions, and time allocation. This is why he created uSource.

The uSource Hub

uSource Hub is the core marketplace of the entire ecosystem, a real-time platform where any service need meets verified providers across categories.

It’s free to use, and it’s where transactions actually happen, the economic engine of uSource.

How the ecosystem works

Hub powers demand and opportunity. Enterprise and Pro run the work.
Together, they form a loop where requests flow in, offers are made, work is dispatched and tracked, and outcomes are rated, building trust over time.

Who is the ideal Pro?

Individual service providers and teams that wish to operate, earn more, and scale, connected to Enterprise and fueled by Hub demand.

Become a pro
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3 FREE users for 1 year!

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