Frequently asked questions for Service Pros

Everything you need to know about the product and how it works.
Can't find an answer? Please contact us athelp@usource.com

Who can join uSource Hub as a Pro?

Whether you're a licensed contractor, independent tradesperson, nail tech, personal trainer, or any other skilled professional, if you offer a service, there's a place for you on uSource Hub. We verify all pros through identity verification and license verification where applicable to maintain a trusted network.

How much does it cost to join uSource Hub?

Joining is completely free. There are no upfront costs, monthly fees, or subscription charges.

You only pay a transactional fee when you complete a job through the platform. This fee covers:

🞄 Platform technology and operations
🞄 Secure payment processing
🞄 Insurance and liability protections
‍
For a totally transparent experience, the exact fee is clearly disclosed before you start working, so there are no surprises.

How do I get paid?

Payments are processed securely and automatically through the app via Stripe.

Here's how it works:
1. The customer accepts your offer.
2. Once the job is completed it updates the app.
3. Your payment is submitted.
4. Funds are deposited to your bank account.

Important: This step requires you to complete your Pro profile by verifying information required by Stripe to process your payments. This includes your full legal name, DOB, home address and last 4 digits of your SSN.

What areas does uSource Hub serve?

We currently cover the Houston Metro Area, with active customers seeking service professionals daily.

Expanding soon! We're launching in additional cities across Texas and the United States. Want uSource Hub in your area? Let us know!

How do I set my rates?

You're in complete control of your pricing. When you receive a service request, you decide what to charge based on:

🞄 The scope of work
🞄 Your expertise and experience
🞄 Materials, equipment, and manpower needed
🞄 Travel time and distance
🞄 Your profitability expectations

Send your offer to the customer, and they'll review multiple pros prior to hiring. Competitive, fair pricing combined with a strong profile and good reviews helps you win more jobs.

Do I need a business license?

It depends on your service and location. Services like cleaning, painting, gardening, and some other homecare services generally don't require a license, while trades like plumbing, electrical, and HVAC typically do.

‍Get verified! Upload your licenses, certifications, and insurance coverage to your profile to stand out and become an even more trusted Pro. Not sure what you need?

Check your local regulations or contact our support team for guidance at help@usource.com

Can I work for other platforms while
using uSource Hub?

With uSource Hub there’s no restrictions, as an independent service provider you can work for multiple platforms, maintain your own clients, and use uSource to gain additional work and find new customers.

What if there's a problem
with a customer?

We've got your back. uSource provides:

‍Built-in protection:

🞄 Customer ratings and reviews
🞄 In-app communication tracking (keeps records of all conversations)
🞄 Dispute resolution process handled by our support team
🞄 Payment protection

‍If an issue arises:

1. Try to resolve it directly with the customer through the app
2. If needed, contact our support team
3. We'll review the situation and help mediate a fair resolution

Your success and safety matter to us. We work to ensure a positive, professional experience for all service pros.

Your Skills. Your Schedule.Your Income.

Join a Network of Real Opportunities

Get the uSource App today

Why do Service Pros Choose uSource Hub?

Access to Real Customers

Work on Your Own Terms

Fast, Secure Payments

Protection and Support

No Subscription Fees

List Multiple Services

How uSource Hub Works for Pros

Where Opportunities Happen

Ready To Join?

Frequently asked questions for Service Pros